All private hire bookings for our restaurant are confirmed only after we issue written confirmation and receive any required deposit in cleared funds. We reserve the right to release any unconfirmed bookings if payment is not received by the agreed deadline. If you wish to cancel your booking, you must notify us in writing at least 30 days before your event date. Cancellations made less than 30 days before the event will result in the loss of the entire payment. If a refund is applicable, a 10% administration and processing fee will be deducted from the total amount paid, and the remaining balance will be returned to the original payment method within a reasonable timeframe. It is the client’s responsibility to inform us in advance of any dietary requirements, allergens, intolerances, or special requests for themselves or their guests; failure to do so is entirely at the client’s risk, and we accept no liability for any adverse reaction or consequence arising from incomplete or late disclosure, noting that whilst reasonable precautions are taken, we cannot guarantee an allergen-free environment due to shared preparation and service areas. The client is responsible for the behaviour of all guests and for any damage caused to the venue, furnishings, equipment, crockery, glassware, or property during the event, and any such damage or loss will be charged in full to the client based on repair or replacement costs, payable upon request or within the invoice terms provided after the event. We reserve the right to refuse service or terminate an event without refund in cases of unsafe, abusive, or disruptive behaviour or where venue rules or licensing obligations are breached. No external food or beverages may be brought onto the premises without prior written consent. We accept no responsibility for loss, theft, or damage to personal belongings brought onto the premises, and shall not be liable for any indirect or consequential losses.